Payment Legal Information

Payment transactions made through this platform are governed by applicable laws in Indonesia, including but not limited to:

• Law Number 11 of 2008 concerning Information and Electronic Transactions (ITE)
• Law Number 19 of 2016 concerning Amendment to Law on ITE
• Bank Indonesia Regulations regarding Payment Systems
• Financial Services Authority (OJK) Regulations regarding Information Technology-Based Lending and Borrowing Services

Third Party Service Provider

Payment transactions will be received and processed by a third party that has partnered with us, namely:

PT TRIJAYA DIGITAL PRATAMA (Tripay)

Tripay is an electronic payment service provider that is registered and supervised by:

• Bank Indonesia (BI)
• Financial Services Authority (OJK)
• Ministry of Communication and Information Technology (Kominfo) as Electronic System Provider (PSE)

Transaction Security

All payment transactions are protected by:

• SSL (Secure Socket Layer) encryption to protect your personal data
• PCI DSS (Payment Card Industry Data Security Standard) security standards
• Two-factor verification for certain transactions

SSL Encryption

Registered at BI

Supervised by OJK

PSE Kominfo

Privacy Policy

We at 3CODE are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when using our payment services.

Information We Collect

We may collect the following information:

• Name, email address, and phone number
• Payment and transaction information
• IP address and device information
• Service usage data

Use of Information

The information we collect is used for:

• Processing payments and transactions
• Improving our services
• Sending transaction-related information
• Security and fraud purposes

Data Protection

We use SSL encryption and other security measures to protect your data. Your data will not be shared with third parties without your consent, except as required by law.

Your Rights

You have the right to access, update, or delete your personal information. To exercise these rights, please contact us at privacy@3code.cloud.

Ticket Purchase Terms and Conditions

By purchasing tickets through the 3CODE platform, you agree to the following terms and conditions:

• Tickets cannot be resold by any individual or organization.
• Ticket refunds are not available unless expressly stated by 3CODE.
• All refund claims will be processed at 3CODE's discretion. In any case, Tech in Asia is not responsible and has no obligation to process any refunds.
• If you are unable to attend the event, tickets can be transferred.
• 3CODE reserves the right, without refund or compensation, to refuse entry or remove anyone who behaves disorderly or inappropriately or poses a threat to security, or to the comfort of the event by others.
• Please note that flights & accommodation are not included.
• By purchasing a ticket, you agree to our terms and conditions.
• If you have any questions, please contact our team at codevision@3code.cloud .
• All sales are final.

Service Use

Our payment service is provided for event ticket purchases. You agree to use this service only for legitimate and lawful purposes.

Payment

You are responsible for providing accurate payment information. All payments are processed through an approved third party (Tripay) and are subject to their terms and conditions.

Refund Policy

Refunds are only processed if the event is canceled or rescheduled. Refund requests must be submitted within 7 days after the event cancellation.

Intellectual Property

All content, trademarks, and intellectual property related to our services belong to 3CODE or our licensors.

Changes to Terms and Conditions

We reserve the right to change these terms and conditions at any time. Changes will take effect immediately after being published on our website.